We took on a number of roles to support EASL across the three-day event. This included planning and setting up communication systems and issue escalation processes in advance so all the stakeholders and providers could work together effectively.
At the event itself our expert team of Virtual Stage Managers (VSM) oversaw each of the 7 streams that hosted the various content tracks throughout day. Each VSM oversaw the speaker briefing; contacted late or missing speakers; was the key point of contact for speaker and organiser questrions; worked with, and managed, the sessions themselves from a technical perspective; and escalated any issues or requests to the correct person within the wider event team.
Finally, we collected data and information form every session, including missing speakers, issues that arose, positive quotes from speakers, and also any suggestions for improvements. This was all compiled into a full post-event report which explored both data on how the sessions ran, but also suggestions and ideas for future consideration.
We really enjoyed the friendly relationship we have developed with your team through the 3 days of the D-ILC. Its efficiency and professionalism in delivering a high quality service that was up to our delegates & Faculty’s expectations did not go unnoticed and was very much valued by all.Claire – EASL Events Manager